A TwinDos message (TwinDos empty or TwinDos maintenance, for example) is overriding the RemoteUpdate message.
Touch the TwinDos Colours sensor control.
Touch the TwinDos Whites sensor control.
Touch the Start/Add laundry sensor control.
The RemoteUpdate is now carried out. You can also use the Timer sensor control to set the RemoteUpdate to take place at a later time.