The foil was not removed from the connector before the cartridge was inserted.
If the foil is not fully removed from the connector of the detergent cartridge, the detergent may leak into the washer-dryer.
As a result, the washer-dryer may be damaged internally.
If the foil has not been removed, the cartridge will be difficult to insert.
Remove all of the foil from the connector before inserting the detergent cartridge into the appliance.
If the fault persists, please contact us or book a repair appointment online.
