Support for yourWashing Machine

Fault F34 or door lock

The washing machine display shows fault F34, Door lock, call Customer Service or The door will not lock. Call Customer Service. The door could not be locked or the drum could not be locked on the top loader.

The drum has been overloaded.

Observe the maximum load size in accordance with the operating instructions.

Switch the appliance off and then back on again.

There is a technical fault.

Disconnect the washing machine from the electricity supply. Switch off at the wall and withdraw the plug from the socket, or disconnect the fuse.

Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.

Switch the washing machine on again.

If the fault persists, please contact us or book a repair appointment online.

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