Support for yourCordless Vacuum Cleaner

Duoflex not starting up

The Duoflex does not start when it is switched on.

The rechargeable battery is not sufficiently charged.

Charge the battery without wall mounting:

You can charge the battery directly.

Plug the charging plug of the supplied charging cable into the charging socket on the bottom at the rear of the PowerUnit.

Plug the charger into a power socket.

The charging process will start.

Not valid for United Kingdom and Ireland!

Charge the battery with wall mounting:

Standard wall bracket:

Place the vacuum cleaner into the wall bracket from above.

Plug the charger into the power socket.

The charging process will start.

Not available in United Kingdom and Ireland!

SpeedLock wall bracket:

Place the vacuum cleaner into the wall bracket, making sure it fits properly.

Plug the charger into the power socket.

The charging process will start.

An original Miele battery has not been inserted.

Insert the original Miele lithium-ion battery.

The charging plug is still plugged in.

If you are charging the battery without wall mounting, pull the charging plug out of the charging socket on the rear of the PowerUnit.

Remove the vacuum cleaner from the wall bracket if you are charging the battery in the wall bracket.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us