The fresh water inlet hose (if present) is kinked.
Undo the kink so that the fresh water can flow though the water inlet hose freely.
Support for yourCooling & Freezing
Fault F383
Fault F383 appears in the refrigeration appliance display. The ice cube maker water inlet is faulty.
The inlet filter is soiled.
Clean the inlet filter (2).
The water container (if present) is not correctly fitted.
Remove the water container.
Clean the surface underneath the water container.
Line up the water container on the guide rail and push it back in as far as it will go.
The float switch in the water container cannot move freely.
Check whether the float switch inside the water container moves when the container is shaken. If the float switch is jammed, clean the water container and remove the blockage.
There is a software fault.
Set the desired temperature in the freezer section to -18 °C for at least 48 hours.
There is a fault affecting the magnet for activating ice cube production (including the water intake).
Proceed as follows to check whether the magnet is still there:
Slide the ice cube maker drawer into the top compartment of the freezer section.
There is a holder clipped onto the left-hand handle of the door.
The magnet is located behind the holder.
If the magnet is not there, contact Customer Service.
If the fault persists, please contact us or book a repair appointment online.
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