Support for yourCoffee

Remove and dispose of the cleaning cartridge

Remove and dispose of the cleaning cartridge appears on the coffee machine display instead of Remove the cleaning cartridge and store safely. The cleaning cartridge is not empty.

Software fault.
Automatic cleaning has been interrupted twice or has not been carried out. Automatic cleaning has therefore been switched off.

Remove the cartridge.

Reinsert the cartridge.

What is the status of the cartridge? appears on the display.

Select used.

Follow the instructions on the display.

The cleaning cartridge will be accepted if it has enough cleaning agent.

If the fault persists, please contact us or book a repair appointment online.

Additional media

Play video
Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us