Support for yourCoffee

No coffee from central spout

No coffee is coming out of the central spout of the coffee machine. Water is running into the drip tray.

The brew unit filter is blocked.

Clean the brew unit of the coffee machine once a week by hand.

Proceed as follows:

  • Disconnect the coffee machine from the mains.

  • Open the appliance door on the right-hand side of the coffee machine.

  • Pressing button and turning handle left | Brew unit | Countertop coffee machine
  • Press and hold the button at the bottom of the handle of the brew unit (1).

  • Whilst doing so, turn the handle to the left (2).

  • Carefully pull the brew unit out of the coffee machine.

  • When you have removed the brew unit, do not change the position of the handle on the brew unit.

    Otherwise, the brew unit cannot be reinserted.

  • Clean the brew unit by hand under warm running water without using any cleaning agent. The moving parts of the brew unit are lubricated. Cleaning agents will damage the brew unit.

  • Wiping filters | Brew unit | Countertop coffee machine
  • Wipe any coffee grounds off the filters (see arrows).

  • Dry the funnel to prevent ground coffee sticking to it the next time a coffee is made.

  • Clean the inside of the coffee machine.

  • Use your vacuum cleaner to remove dry coffee residues from the coffee machine.

  • Slide the brew unit back into the coffee machine, ensuring it remains straight.

  • Pressing button and turning handle right | Brew unit | Countertop coffee machine
  • Press and hold the button at the bottom of the handle of the brew unit (1).

  • Whilst doing so, turn the handle to the right (2).

  • Close the appliance door.

The crema valve in the brew unit is blocked.

Clean the brew unit by hand under warm running water without using any cleaning agent.

Carry out the Degrease brew unit or Clean brew unit maintenance programme with the cleaning tablet for degreasing 2 to 3 times in succession.

Inserting cleaning tablet | Brew unit | Countertop coffee machine

The coffee grinder channel is blocked.

In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with the vacuum cleaner attachment (supplied where applicable).

Vacuum cleaner attachment | Countertop coffee machine

In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with a vacuum cleaner attachment (supplied where applicable).

Clean the ground coffee chute as follows:

  • Open the appliance door on the right-hand side of the coffee machine.

  • Remove the ground coffee drawer.

  • Vacuuming out | Ground coffee chute | Countertop coffee machine
  • Insert the vacuum cleaner attachment.

  • Use the suction tube of your vacuum cleaner to vacuum out the ground coffee chute.

  • Remove the vacuum cleaner attachment.

  • Refit the ground coffee drawer.

  • Close the coffee machine door.

If the fault persists, please contact us or book a repair appointment online.

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

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