The Cappuccinatore or milk pipework is clogged.
Clean the Cappuccinatore (incl. the spout and milk pipework). Proceed as follows:
Slide the central spout down as far as it will go.
Remove the central spout’s stainless steel cover.
Remove the Cappuccinatore from the central spout.
Disassemble the Cappuccinatore into its individual parts.
Clean the individual parts of the Cappuccinatore by hand or in a dishwasher.
If the milk pipework is clogged, clean it under running water using the cleaning brush supplied.
Reassemble the Cappuccinatore.
Slide the integrated Cappuccinatore into the central spout of the coffee machine.
Press firmly until the spout part of the Cappuccinatore is flush with the spout edge at the bottom.
Reattach the central spout’s stainless steel cover.
Push the central spout up.
If the problem is not remedied after cleaning the Cappuccinatore, clean the milk pipework using the CLEAN THE MILK SYSTEM maintenance programme and a cleaning agent for milk pipework.
The Miele cleaning agent for milk pipework has been specially developed for coffee machines and completely removes milk proteins and milk fats. You can purchase the cleaning agent for milk pipework from the Miele online shop.
Clean the milk pipework as follows:
SELECT BEVERAGE is indicated on the display.
Place a suitable cup or glass underneath the central spout.
Pour the cleaning agent for milk pipework into a container with approx. 150 ml of lukewarm water. Place this container next to the coffee machine.
Press and hold the OK button until MENU appears on the display.
Then turn the rotary control until MAINTENANCE appears on the display. Then press the OK button.
Select CLEAN MILK SYSTEM and confirm the selection by pressing the OK button.
Then select START and confirm using the OK button.
When prompted by the display, place the milk pipework in the container. Make sure that the milk pipework is lowered far enough into the cleaning solution.
Follow the next instructions on the display.
When the display reads PROCESS FINISHED, press the OK button.
The milk system is cleaned.