Support for yourCoffee

Milk froth problems

There are problems in the milk frothing process.

The milk pipework, connections or intake tube on the milk container are blocked.

Clean all parts carefully with the cleaning brush.

The steam nozzle on the central spout is clogged.

Clean the steam nozzle once a month.

Slide the central spout down as far as it will go.

Pull the stainless steel cover forwards and off.

Remove the dispensing unit by pulling it forwards.

Cleaning steam nozzle | Central spout | Countertop coffee machine

The steam nozzle can be damaged if the cleaning brush is inserted too far.

Push the cleaning brush a maximum of 1 cm into the steam nozzle.

Clean the steam nozzle with the cleaning brush.

Once you have cleaned the steam nozzle, push the dispensing unit back into the central spout. Press firmly to ensure the spouts are flush with the spout edge at the bottom.

Replace the stainless steel cover and connect the milk pipework.

Run the Rinse the milk pipework programme.

The milk pipework is incorrectly installed (CM 6x60 – MilkPerfection).

Milk pipework correct | Central spout | Countertop coffee machine

Make sure that the seam on the connection of the central spout matches the seam on the connection piece of the milk pipework (double hose).

The milk pipework (double hose) has not been inserted correctly into the rinse valve (CM 6x60 – MilkPerfection).

The double hose of the milk pipework has different diameters. Make sure all parts are assembled correctly.

Hoses | Rinse valve | Countertop coffee machine

Insert the double hose of the milk pipework precisely into the rinse valve.

The rinse valve silicone plug is incomplete or has been installed incorrectly (CM 6x60 – MilkPerfection).

Install the rinse valve silicone plug so that it is completely pushed in.

Rinse valve is clogged by milk residue (CM 6x60 – MilkPerfection).

Clean the milk pipework and the rinse valve by hand.

  • Removing silicone plug | Rinse valve | Countertop coffee machine
  • Pull the silicone plug (1) out of the rinse valve body (2).

  • Risk of damage due to incorrect cleaning.

    The silicone plug can be damaged by pointed objects, e.g. the supplied cleaning brush, and stop working.

    Be sure to remove the silicone plug before cleaning the rinse valve body with a cleaning brush or similar utensil.

    Do not use pointed objects, e.g. a needle, to clean the silicone plug.

    Do not move or remove the white balls in the silicone plug.

    Only clean the silicone plug under running water and/or in the dishwasher (wash programme with max. temperature of 55 °C).

    Do not use the cleaning brush supplied to clean the silicone plug.

  • Rinse the silicone plug under running water. Do not use pointed objects to remove any milk residues.

  • Cleaning brush | Rinse valve body | Countertop coffee machine
  • Use the brush to clean the rinse valve body under running water.

  • Cleaning connections | Rinse valve body | Countertop coffee machine
  • Also clean the hose connections in the rinse valve body. To do this, insert the cleaning brush into both openings and move the brush back and forth.

  • Rinsing | Milk pipework | Countertop coffee machine
  • Rinse the milk pipework and the rinse valve body under running water.

  • Reassemble the rinse valve.

The central spout is clogged (CM 6x60 – MilkPerfection).

Clean the central spout’s stainless steel cover by hand only using warm water and a little washing-up liquid. All other parts are dishwasher-safe (wash programme with max. temperature of 55 °C).

Stubborn soiling is easier to clean if you soak the individual components overnight in water and washing-up liquid. Rinse the components under running water afterwards.

Use the supplied cleaning brush for parts that are difficult to reach in the dispensing unit.

Clean the central spout.

  • Removing | Stainless steel cover for central spout | Countertop coffee machine
  • Push the central spout right down and remove the stainless steel cover by pulling it off towards you.

  • Pulling off | Dispensing unit | Countertop coffee machine
  • Remove the dispensing unit to the front.

  • Pulling off the silicone section | Dispensing unit holder | Countertop coffee machine
  • Pull the upper silicone section with the aperture for the milk pipework (1) off the black holder (2).

  • Individual parts | Central spout | Countertop coffee machine
  • The grey silicone section (1) contains a black, cylindrical component (3). Pull out the black component (3).

  • Remove the spouts (4).

  • Soak the spouts (4) in water with a little washing-up liquid for around 1 hour to remove stubborn deposits. Then knead the spouts under running water to loosen any soiling.

  • Pulling out | Silicone insert | Countertop coffee machine
  • Pull the grey silicone insert (5) out of the black component (3).

  • Clean the small pipe on the black component (3) with the cleaning brush (see illustration).

  • Cleaning | Holder | Countertop coffee machine
  • Clean all apertures on the black holder (2) with the cleaning brush.

  • Angling | Cleaning brush | Countertop coffee machine
  • Angle the cleaning brush slightly and clean both spouts.

  • Clean all parts thoroughly.

  • Rinse all parts under running water.

  • Area | Behind central spout | Countertop coffee machine
  • Clean the area behind the central spout on the coffee machine with a damp sponge cloth.

The dispensing unit is easier to reassemble if the individual parts are dampened with water.

Fit the dispensing unit back together.

  • Push the spouts firmly all the way round so that the dispensing unit is firmly seated in the groove.

  • Refit the dispensing unit onto the central spout.

  • Refit the stainless steel cover.

  • Connect the milk pipework. Make sure that the seam on the connection of the central spout matches the seam on the connection piece of the milk pipework (double hose).

Make sure that all parts are tightly connected to one another.

Miele cleaning agent | for milk pipework | Coffee machines

For cleaning results that are effective yet kind to materials, we recommend using the Miele cleaning agent for milk pipework. The cleaning agent removes all traces of milk protein and fat, and can be dispensed easily and safely using the pre-portioned sticks. Excellent care for many years of reliable service.

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