Support for yourCoffee

Insert drip tray and grounds container

Insert drip tray and grounds container appears on the coffee machine display.

The drip tray and grounds container have not been inserted correctly in the coffee machine.

Empty the drip tray and the grounds container.

Insert the drip tray back into the coffee machine. Push the drip tray back into the coffee machine until it clicks into place.

The side door has been opened and closed again.

If you have opened and closed the side door of the coffee machine, you must always empty the drip tray and grounds container afterwards.

Pull the drip tray carefully out of the coffee machine.

Empty the drip tray and the grounds container.

Insert the drip tray back into the coffee machine. Push the drip tray back into the coffee machine until it clicks into place.

CM xxxx without contacts (metal discs) in the drip tray: the guide pin on the inside of the drip tray panel is bent or missing.

The guide pin on the inside of the drip tray panel switches a contact above the data plate on the coffee machine housing, which confirms that the drip tray and grounds container have been inserted.

Position of pin | Inside of drip tray panel | Countertop coffee machine

Check the guide pin on the inside of the drip tray panel.

If the fault persists, please contact us or book a repair appointment online.

Additional media

Play video
Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us