Twisted coffee beans have not slid into the grinder and have caused a blockage.
Take the bean container out of the coffee machine.
Carefully shake the bean container once in your hands.
Put the bean container back in the coffee machine.
The coffee machine only dispenses water (built-in coffee machines).
Take the bean container out of the coffee machine.
Carefully shake the bean container once in your hands.
Put the bean container back in the coffee machine.
CVA 4xxx, 5xxx, 6xxx:
Clean the bean container at least once a month:
Open the coffee machine door.
Pull the bean container completely out of the coffee machine.
Push the lid of the bean container back and empty the bean container.
Clean the bean container, including the lid, by hand using warm water and a little washing-up liquid.
Dry the bean container and the lid carefully before refilling the bean container with coffee beans.
Slide the lid back onto the bean container.
Push the bean container back into the coffee machine.
Close the appliance door.
CVA 7xxx:
Clean the bean containers at least once a month with a soft cloth:
Open the coffee machine door.
Pull the left and right-hand bean containers out of the coffee machine.
Remove the lids and empty the bean containers.
Clean the bean containers and lids by hand using a slightly moist cloth.
If required, you can clean the lids of the bean containers by hand with warm water and a little washing-up liquid.
Dry the bean containers and lids carefully before refilling the bean containers with coffee beans.
Refit the lids.
Push the bean containers back into the coffee machine.
Close the appliance door.
If the fault persists, please contact us or book a repair appointment online.
This is not a fault.